Outback Steakhouse
🍽️ Restaurants · Knoxville
total experiences
replied on google
Most reported issues
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Experiences
food caused nausea and had poor quality and taste
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
The steak was tough and the salad was poor quality.
Business reply on Google
We regret to see your dissatisfaction, Nancy Carpenter. Your feedback is important to us at Outback Steakhouse. Please send us an email on our Contact Us page, outback.com/contact so we can discuss your recent visit further.
The customer has been waiting over an hour for their food.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The restaurant served an undercooked burger posing a food safety risk.
Business reply on Google
We value your feedback, Carol Pugh, and we are sorry to hear that your visit to Outback Steakhouse did not meet your expectations. Please reach out to us at outback.com/contact so we can assist you.
Incorrect steak order served and poor service from inexperienced staff
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
Excessive delivery delay and poor communication from management
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Misleading advertising and incorrect drink order provided by staff.
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
Poor food quality and unprofessional service from staff and management.
Business reply on Google
We're truly sorry for any letdown you faced on your last visit. Your feedback is gold to us, and we're committed to making things right. Send us a message at outback.com/contact so we can dig deeper into your concerns and take the needed strides to level up our service.
Steaks were overcooked and inedible
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
Staff failed to take order after thirty minutes of waiting
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
The food was served cold and burnt after a long wait.
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Smaller portion sizes and cold food served by unhelpful staff.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The steak served was overcooked and of poor quality.
Business reply on Google
This is not the experience we had in mind for you. We are truly sorry we let you down. Please reach us directly at https://www.outback.com/contact so we can make it right for you.
The food served was bland and lacked proper seasoning.
Business reply on Google
This is not the experience we had in mind for you. We are truly sorry we let you down. Please reach us directly at https://www.outback.com/contact so we can make it right for you.
The restaurant served an undercooked steak and the manager denied it.
Slow service and poorly prepared food items
Business reply on Google
At Outback Steakhouse, we always strive to provide our guests with the best food and service possible and we’re sincerely sorry we fell short of this expectation. To talk through this, we encourage you to please visit https://www.outback.com/contact
frequent order inaccuracies and inconsistent food quality at multiple locations
Business reply on Google
Thank you for sharing your feedback. We always want our guests to have an enjoyable experience. If you’d like to talk further, please connect with us at https://www.outback.com/contact
Poor food quality and damaged delivery packaging resulted in spilled meal.
Business reply on Google
We are so sorry to hear you did not have a better experience. We’d like to connect further, if you would please send us a message at https://www.outback.com/contact
customers left after waiting twenty minutes without being served
Business reply on Google
We’re sad to hear your experience was not as expected and we would like to discuss this matter with you in more detail. Please get in touch with us at your convenience: https://www.outback.com/contact
Poor food quality and service with no bill adjustment provided.