Outback Steakhouse
🍽️ Restaurants · Wayne
total experiences
replied on google
Most reported issues
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Experiences
The delivered food was burnt and the potato was cold.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The sirloin steak was overcooked, dry, and tough.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
Multiple items missing and incorrect sides delivered via DoorDash.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
Catering mac and cheese lacked sauce and flavor
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
The food served was poor quality and potentially spoiled.
Business reply on Google
Thank you for sharing your feedback with us, Frank Collector. We apologize for any inconvenience you experienced at Outback Steakhouse. Please reach out to us at outback.com/contact so we can address your concerns.
Customer charged multiple times for duplicate orders without resolution
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Order was missing, portion sizes were small, and promised refund not issued.
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
The steak was overcooked and the side dishes were poor quality.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The dinner entrees served were of poor quality and unappetizing.
Business reply on Google
We're truly sorry for any letdown you faced on your last visit. Your feedback is gold to us, and we're committed to making things right. Send us a message at outback.com/contact so we can dig deeper into your concerns and take the needed strides to level up our service.
The restaurant served frozen shrimp instead of fresh hand-breaded shrimp.
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Customers waited twenty-five minutes without being served by staff.
Business reply on Google
Carlos Berenguer, we’re sad to hear your experience was not as expected and we would like to discuss this matter with you in more detail. Please get in touch with us at your convenience: https://www.outback.com/contact
Poorly prepared steak and subsequent food poisoning after dining.
Business reply on Google
Thank you for bringing this to our attention, kathleen mulick. We are sorry to hear about your poor experience at Outback Steakhouse on Father's Day. Please send us more details at outback.com/contact so we can address your concerns and make things right.
Staff failed to acknowledge or serve customers for thirty minutes.
Business reply on Google
We’re very sorry you did not have a great experience and wanted to apologize on behalf of our entire team. To connect with us directly, please visit https://www.outback.com/contact
declining meat quality and increased prices at the restaurant
Business reply on Google
We always strive to deliver a 5-star experience and delicious food. We sincerely apologize that we let you down. Please feel free to reach out to us anytime to discuss your concerns further: https://www.outback.com/contact
Restaurant ran out of baked potatoes early in the evening
Business reply on Google
We’re very sorry that we did not completely meet your expectations and want you to know we will handle this matter seriously. You can reach us directly at https://www.outback.com/contact
The food served was excessively salty and management dismissed the complaint.
The food served was burnt instead of well done.
Business reply on Google
We appreciate you letting us know about your experience. We take feedback very seriously and have shared this with the teams involved. If you'd like to talk further, please reach out to us at: outback.com/contact Thanks, mate! Outback Steakhouse Guest Relations
Foreign object found in soup and poor food preparation quality.
Long wait time for a table despite calling ahead
Foreign object found in clam chowder and poor staff interaction.