Outback Steakhouse
🍽️ Restaurants · Wilton
total experiences
replied on google
Most reported issues
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Experiences
Staff discouraged seating at tables for a party of two
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
The steak was served with excessive seasoning and salt.
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
The steak served was unappetizing and overpriced.
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Long wait times, poor staff professionalism, and unsanitary restaurant conditions.
Business reply on Google
We are sorry to hear about your disappointment, Mercedez Munoz. Please contact us at outback.com/contact so we can understand more about your experience at Outback Steakhouse and work towards a resolution.
poor service, dirty tables, and missing items for a large group
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse didn't live up to what you expected. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Employee was rude and dropped food on the passenger seat.
Business reply on Google
This is not the experience we had in mind for you. We are truly sorry we let you down. Please reach us directly at https://www.outback.com/contact so we can make it right for you.
Staff ignored customer for twenty-five minutes after being seated.
Business reply on Google
Thank you for giving us your honest feedback. We take all feedback very seriously and hope we will have the opportunity in the future to provide you with a much better experience. For further assistance, please visit https://www.outback.com/contact
Poor service, long wait times, and low quality food.
Business reply on Google
We always strive to deliver a 5-star experience and delicious food. We sincerely apologize that we let you down. Please feel free to reach out to us anytime to discuss your concerns further: https://www.outback.com/contact
Staff failed to locate online order and ignored customer requests
Business reply on Google
Thank you for giving us your honest feedback. We take all feedback very seriously and hope we will have the opportunity in the future to provide you with a much better experience. For further assistance, please visit https://www.outback.com/contact
Restaurant closed earlier than the posted hours and refused entry.
Business reply on Google
We’re truly sorry that we did not exceed your expectations. We strive to provide a perfect food and service experience. To reach us further, please visit https://www.outback.com/contact
Food served cold and manager was dismissive of customer concerns.
Business reply on Google
We’re truly sorry that we did not exceed your expectations. We strive to provide a perfect food and service experience. To reach us further, please visit https://www.outback.com/contact
Slow service and incorrect food preparation by the restaurant staff.
Business reply on Google
We always strive to deliver a 5-star experience and delicious food. We sincerely apologize that we let you down. Please feel free to reach out to us anytime to discuss your concerns further: https://www.outback.com/contact
Poor food quality and unprofessional service from the waitstaff.
Business reply on Google
We’re very sorry to hear that you did not have a better experience with us. Guest satisfaction is of the utmost importance here at Outback Steakhouse. To get in touch further, please visit https://www.outback.com/contact
Long wait times and poor value for time spent.
Cold food and slow service provided by the restaurant staff.
Business reply on Google
We always strive to deliver a 5-star experience and delicious food. We sincerely apologize that we let you down. Please feel free to reach out to us anytime to discuss your concerns further: https://www.outback.com/contact
Long wait times and unavailability of ordered food items.
Business reply on Google
Thank you for giving us your honest feedback. We take all feedback very seriously and hope we will have the opportunity in the future to provide you with a much better experience. For further assistance, please visit https://www.outback.com/contact
Excessive wait time despite call ahead seating and poor management communication.
Business reply on Google
At Outback Steakhouse, we always strive to provide our guests with the best food and service possible and we’re sincerely sorry we fell short of this expectation. To talk through this, we encourage you to please visit https://www.outback.com/contact
Excessive wait times and poor service due to staff distraction
Business reply on Google
We’re very sorry you did not have a great experience and wanted to apologize on behalf of our entire team. To connect with us directly, please visit https://www.outback.com/contact
Incorrect food order and rotten baked potato served by kitchen
Business reply on Google
We appreciate you letting us know about your experience. We take feedback very seriously and have shared this with the teams involved. If you'd like to talk further, please reach out to us at: outback.com/contact Thanks, mate! Outback Steakhouse Guest Relations
multiple instances of hair found in food and poor staff response