Outback Steakhouse
🍽️ Restaurants · Yonkers
total experiences
replied on google
Most reported issues
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Experiences
wet seats, dirty menus, and lack of service caused departure.
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Poor service, unhygienic utensils, and inedible food quality.
Business reply on Google
We regret to see your dissatisfaction, Ted. Your feedback is important to us at Outback Steakhouse. Please send us an email on our Contact Us page, outback.com/contact so we can discuss your recent visit further.
Filthy floors and unsanitary booth conditions caused customer to leave.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
A cockroach was found in the customer's salad.
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Customer reports bed bug bites and unsafe facility conditions at restaurant.
Business reply on Google
G'Day, Daniellys Checo. We're sorry to hear your Mother's Day wasn't as special as it should have been. Customer satisfaction is our priority, and we'd like to help. Please reach out to us at outback.com/contact to discuss your experience and find a resolution.
Reservation not honored and unprofessional staff behavior during a busy shift.
Business reply on Google
We apologize for any shortcomings in your Mother's Day experience. Your satisfaction is our priority, and we're here to help. Please reach out to us at outback.com/contact so we can work together to address and resolve your concerns.
staff failed to acknowledge or serve customers for twenty-four minutes
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Long wait times, poor food quality, and inadequate staff management.
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Staff argued and refused to serve customers at their table.
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Poor reservation management, long wait times, and substandard food quality.
Business reply on Google
We're truly sorry for any letdown you faced on your last visit. Your feedback is gold to us, and we're committed to making things right. Send us a message at outback.com/contact so we can dig deeper into your concerns and take the needed strides to level up our service.
food order was not delivered after one hour of waiting
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Excessive wait times and poor food quality at the restaurant.
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Slow service, inattentive staff, and poor food quality caused illness.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
Slow service, incorrect orders, and dirty utensils provided to the table.
Business reply on Google
Thank you for bringing this to our attention, Leo “Jonathan” Lima. We would like the opportunity to make things right. Please reach out to us at outback.com/contact so we can discuss this further.
Customer discovered mold on food causing an allergic reaction.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
Hostess refused booth seating despite availability due to staffing shortages.
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Unsanitary floors, unprofessional service, and poorly prepared food.
Business reply on Google
We're truly sorry for any letdown you faced on your last visit. Your feedback is gold to us, and we're committed to making things right. Send us a message at outback.com/contact so we can dig deeper into your concerns and take the needed strides to level up our service.
dirty silverware and poor quality, burnt, or cold food served
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Steak arrived burnt and appeared to have been previously cut.
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
Poor food quality and inattentive service from staff.
Business reply on Google
We’re very sorry that we did not completely meet your expectations and want you to know we will handle this matter seriously. You can reach us directly at https://www.outback.com/contact