Panda Express
🍽️ Restaurants · Morgantown
total experiences
replied on google
Most reported issues
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Experiences
employees exhibit rude behavior and lack customer service skills
Business reply on Google
Hi Cecelia. We’re sorry to hear about this experience. If you'd like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us.
Order was delayed and missing items requiring staff interaction.
Business reply on Google
Hi Marla. Thank you for the feedback regarding your experience. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
long drive thru wait and lack of staff acknowledgement
Business reply on Google
Hi Jennifer. Your time's important, and we're on it to make things faster. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
Excessive drive-thru wait times resulted in cold food.
Employee was rude and argumentative regarding a request for fresh food.
orders are consistently delayed by thirty minutes
excessive drive thru wait time and inaccurate inventory management
poor staff service and low quality food items
Dirty dining area and poor quality food preparation
Long wait times and inconsistent food availability at drive-thru.
frequent menu item shortages and lack of fresh food availability
Incorrect pickup instructions and rude staff caused long wait times.
Long wait time and poor food quality and portion sizes
Food quality was poor due to sitting under heat lamps.
Unprofessional staff and lack of food availability at opening time.
Staff was rude and portion sizes were inconsistent across orders.
The food served was dry and cold from sitting too long.
Staff provided poor service and food portions were insufficient.
The noodles served were hard and undercooked.
undercooked chicken and hard noodles served at the restaurant