Panda Express

🍽️ Restaurants · New York

18

total experiences

11%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Aug 9, 2026

The food was undercooked and the portion size was small.

Business reply on Google

Hi Cris. Thank you for the feedback regarding your experience. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us

WorstCustomer ServiceFrom Google Reviews
May 18, 2026

Limited food availability shortly before the restaurant closing time.

Business reply on Google

Hi Mareus. Thank you for bringing this to our attention. If you’d like to connect further, please visit https://www.pandaexpress.com/contact-us.

WorstWait & DelaysFrom Google Reviews
Oct 9, 2025

Long wait time due to staff prioritizing catering orders and personal meals.

WorstStaff BehaviorFrom Google Reviews
Aug 7, 2025

employees are unprofessional and disrespectful to customers

WorstCustomer ServiceFrom Google Reviews
Mar 25, 2024

Staff ignored customer in favor of online orders

WorstProduct / Service QualityFrom Google Reviews
Mar 23, 2024

Vegetables were served with stickers attached and appeared unwashed.

WorstStaff BehaviorFrom Google Reviews
Feb 8, 2024

employees provided insufficient portion sizes

WorstCustomer ServiceFrom Google Reviews
Dec 14, 2023

staff ignored order sequence and provided poor customer service

WorstDelivery & ShippingFrom Google Reviews
Nov 8, 2023

Delivery was delayed, food arrived cold, and drinks were spilled.

WorstProduct / Service QualityFrom Google Reviews
Oct 8, 2023

Poor food quality and lack of cleanliness at this location.

WorstCustomer ServiceFrom Google Reviews
Jul 24, 2023

Manager provides insufficient portion sizes for orders

WorstCustomer ServiceFrom Google Reviews
May 10, 2023

small portion sizes and rushed customer service

WorstProduct / Service QualityFrom Google Reviews
Jan 6, 2022

The restaurant provided the incorrect food item for an online order.

WorstProduct / Service QualityFrom Google Reviews
Oct 3, 2021

The restaurant provides smaller portion sizes than expected for the price.

WorstStaff BehaviorFrom Google Reviews
Aug 28, 2020

Employee yelled at customers over mask policy while not wearing one.

WorstCustomer ServiceFrom Google Reviews
Jul 11, 2019

Small portion sizes and poor food packaging practices

WorstProduct / Service QualityFrom Google Reviews
Jul 11, 2019

The portion size of the orange chicken bowl was insufficient.

WorstCustomer ServiceFrom Google Reviews
Dec 19, 2017

poor customer service and lack of menu availability