Panda Express
🍽️ Restaurants · San Juan
total experiences
replied on google
Most reported issues
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Experiences
The restaurant repeatedly failed to include meat in delivery orders.
Business reply on Google
Hi Shervin. Thanks for letting us know about the mix-up. We want to make sure orders are being filled correctly. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
Staff refused to cook additional entree options for the customer.
Business reply on Google
Hi Lalit. Thanks for letting us know about your visit. We’re sorry to hear your visit wasn’t what you expected. If you’d like to connect directly on this, please reach out to us at https://www.pandaexpress.com/contact-us
The food quality was poor and the atmosphere was chaotic.
Staff were unfriendly and unresponsive to requests for ice.
Food was prepared too early and served cold and poor quality.
Understaffed front counter with unhelpful management
Slow service and limited menu availability at the restaurant.
Long wait times and lack of food availability.
Staff refused to serve customers before the store closing time.
Manager was rude and stopped food preparation before closing time.
Staff refused to prepare fresh food for waiting customers
unfriendly staff and poor customer service