Panera Bread

Staff ignored the customer and falsely accused them of theft.

Staff provided poor service and handled food without wearing gloves.

Staff refused to allow a valid menu order combination.

Incorrect order provided with disrespectful staff and erroneous extra charges.

Staff provided rude service and failed to locate the online order.

Difficulty obtaining a refund for an incorrectly prepared food order.

Staff served a burnt bagel and the coffee was unavailable.

The bagels purchased were stale and hard.

Food items were delivered spilled and improperly packaged.

Customer served cold soup causing physical illness.

The manager and staff were rude to the customer.

The manager and some cashiers are rude and condescending to customers.

Manager verbally harassed and intimidated customer over taking napkins

Staff and management provided rude service and ignored customer concerns.

Delivery order was changed to pickup and staff refused to assist

Missing items from delivery and failure to process requested refund

Online order was missing ingredients and contained incorrect items.

The hot chocolate was watery and lacked expected toppings and flavor.

Mobile order was missing items and incorrectly prepared multiple times.

The bakery had insufficient stock of plain bagels available for purchase.