Panera Bread

🍽️ Restaurants · Madison

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCleanliness & HygieneFrom Google Reviews
24 days ago

Staff handled food after using a phone without changing gloves.

WorstCustomer ServiceFrom Google Reviews
Apr 9, 2026

Self-serve station lacked coffee and hot water with unresponsive staff.

WorstCustomer ServiceFrom Google Reviews
Feb 12, 2026

Incorrect order items and poor staff communication regarding menu options

WorstBilling & ChargesFrom Google Reviews
Dec 5, 2025

Incorrect billing for missing ingredients and kiosk technical issues.

WorstProduct / Service QualityFrom Google Reviews
Sep 28, 2025

The restaurant consistently prepares takeout orders incorrectly.

WorstProduct / Service QualityFrom Google Reviews
Sep 1, 2025

The sandwich is consistently prepared incorrectly and lacks requested extra ingredients.

WorstStaff BehaviorFrom Google Reviews
Jan 31, 2025

Staff failed to acknowledge or greet the customer at the counter.

WorstCleanliness & HygieneFrom Google Reviews
Nov 28, 2024

The restaurant carpet and general facility are very dirty.

WorstCleanliness & HygieneFrom Google Reviews
Oct 21, 2024

The restaurant premises were dirty with uncleaned tables and window ledges.

WorstProduct / Service QualityFrom Google Reviews
Mar 8, 2023

multiple orders contained incorrect or missing food items

WorstProduct / Service QualityFrom Google Reviews
Jul 14, 2022

The salad portion was small and the lettuce was rotten.

WorstWait & DelaysFrom Google Reviews
Nov 8, 2021

Excessive wait times for food orders and unprofessional staff behavior.

WorstStaff BehaviorFrom Google Reviews
Aug 22, 2021

Manager was rude and provided inaccurate information regarding supply availability.

WorstProduct / Service QualityFrom Google Reviews
May 6, 2021

Multiple employees became ill after consuming salads from the restaurant.

WorstProduct / Service QualityFrom Google Reviews
Aug 10, 2020

Incorrect bagel preparation and wrong beverage provided in curbside order.

WorstDelivery & ShippingFrom Google Reviews
Sep 27, 2019

Late delivery with cold food and missing items.

WorstProduct / Service QualityFrom Google Reviews
Sep 12, 2019

The online order was prepared incorrectly with missing and wrong ingredients.

WorstProduct / Service QualityFrom Google Reviews
Sep 6, 2019

The breakfast wrap was missing the eggs and requested additions.

WorstBilling & ChargesFrom Google Reviews
Jun 26, 2019

Customer was double charged and faces a thirty day refund delay.

WorstCleanliness & HygieneFrom Google Reviews
Oct 13, 2018

unsanitary food handling and dirty dining area