Panera Bread
🍽️ Restaurants · Pittsburgh
total experiences
replied on google
Most reported issues
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Experiences
Customer reported food poisoning after consuming a veggie sandwich.
Business reply on Google
We take concerns like this seriously. Mind emailing us at myreview@panerabread.com so we share this with the team? Please include your name, cafe location, your MyPanera account information (if you have one), and information about your order (order number, date, what was wrong with the order, etc.). We look forward to hearing from you soon!
Presence of rodents, missing order items, and moldy food products.
Business reply on Google
Thanks for reaching out. This is a concern we take serious. Mind emailing us at myreview@panerabread.com so we can help you with this? Please include your name, the Google survey number 807099909, your MyPanera account information (if you have one), and information about your order (order number, date, etc.) We look forward to hearing from you soon.
A mouse was seen in the dining area.
Business reply on Google
Thanks for bringing this to our attention. This is a concern we take serious. Mind emailing us at myreview@panerabread.com so we can help you with this? Please include your name, the Google survey number 807099910, your MyPanera account information (if you have one), and information about your order (order number, date, etc.) We look forward to hearing from you soon!
DoorDash order arrived with missing items and unhelpful management.
Staff provided incorrect order and were unhelpful regarding the error.
Customer reports theft of a computer from the premises.
Restroom is unsanitary with foul odors and insect infestation.
The men's restroom is infested with flying insects.
Employees were slow and distracted while serving customers.
The breakfast sandwich and bagel were prepared incorrectly and poorly.
Incorrect, cold, and poorly prepared food items received.
Rude staff, flavorless food, and overflowing dirty dish station.
The business lacks sugar-free flavoring options for diabetic customers.
Customer charged extra for a smaller substitute sandwich portion.
Pre-ordered bagels were refrigerated instead of fresh.
The restaurant provided the incorrect soup order.
The restaurant layout is confusing and customer service is poor.
Incomplete orders and unauthorized substitutions of menu items.
The steak sandwich was undercooked and the soup was lukewarm.
Dirty tables, out of stock items, and poor customer service.