Panera Bread

🍽️ Restaurants · Richmond

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Jun 11, 2026

The food order was prepared incorrectly twice by the same employee.

WorstCustomer ServiceFrom Google Reviews
May 1, 2026

Manager failed to honor a promised replacement for an incorrect order.

WorstProduct / Service QualityFrom Google Reviews
Jan 29, 2026

The salad was missing the requested additional ingredients.

WorstCustomer ServiceFrom Google Reviews
Oct 29, 2024

Order was stolen from the pickup shelf due to lack of supervision

WorstCustomer ServiceFrom Google Reviews
May 15, 2024

Limited food availability and non-functional internet with unhelpful staff.

WorstProduct / Service QualityFrom Google Reviews
Dec 28, 2023

The food quality at this specific location is poor.

WorstCustomer ServiceFrom Google Reviews
Dec 7, 2023

Self-service stations were unstocked and trash bins were overflowing.

WorstStaff BehaviorFrom Google Reviews
Nov 26, 2023

Staff member displayed disrespectful behavior and poor customer service.

WorstStaff BehaviorFrom Google Reviews
Aug 31, 2023

Customer felt disrespected by staff comments regarding their appearance

WorstProduct / Service QualityFrom Google Reviews
Aug 12, 2023

Incorrect sandwich ingredients and missing utensils for soup order.

WorstProduct / Service QualityFrom Google Reviews
Dec 28, 2022

Bagels were sliced incorrectly making them impossible to toast.

WorstProduct / Service QualityFrom Google Reviews
Nov 15, 2021

Multiple food orders were prepared incorrectly with missing ingredients.

WorstCleanliness & HygieneFrom Google Reviews
Aug 9, 2021

The restaurant tables, floors, and walls were not cleaned.

WorstStaff BehaviorFrom Google Reviews
Jun 17, 2021

Staff member was rude and refused a simple product request

WorstDelivery & ShippingFrom Google Reviews
May 2, 2021

curbside pickup delays and two hour late food delivery

WorstDelivery & ShippingFrom Google Reviews
Jan 17, 2021

Curbside order was not brought out despite staff being aware.

WorstDelivery & ShippingFrom Google Reviews
Mar 4, 2020

Delivery driver was unprofessional and failed to follow drop-off instructions.

WorstProduct / Service QualityFrom Google Reviews
Mar 1, 2020

The sandwich was missing the bacon and turkey ingredients.

WorstProduct / Service QualityFrom Google Reviews
Jan 17, 2020

The sandwich was missing lettuce and the service was slow.

WorstDelivery & ShippingFrom Google Reviews
Jan 30, 2019

delivery orders are consistently arriving significantly later than the quoted time