Papa Johns Pizza
🍽️ Restaurants · Indianapolis
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Food arrived cold due to third-party delivery service delays.
Incomplete order delivery and failure to resolve the missing items.
Missing items and poor quality of food ordered.
The pizza delivery took ninety minutes and arrived cold.
Long wait time and incorrect order with inadequate resolution offered.
Incorrect order received and unresponsive customer service
Order delivered to wrong address and refund request was denied
Poor food quality, long wait times, and unhelpful customer service.
Pizza arrived cold with incorrect size, thin crust, and insufficient toppings.
delivery driver left food outside without notification and management refused refund
missing order items and poor food quality
Delivery delay and failure to follow contactless delivery instructions
Incomplete order, long delivery delay, and poor customer service.
Excessive delivery delay and inability to cancel order via app
The restaurant frequently cancels delivery orders and makes errors.
Excessive delivery delays and lack of communication regarding order status.
Business reply on Google
Thadaeus we are sorry that your delivery took so long! We want to make this right for you! Can you please email your order number/information and contact information to reviews@papajohns.com.
Late delivery of incorrect food order containing allergens
Delivery was significantly delayed and the food arrived cold.
Incorrect order, late delivery, and unprofessional management behavior.