PayMore - Buy, Sell & Trade Electronics
💻 Tech Services · San Diego
total experiences
replied on google
Most reported issues
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Experiences
Store refused to provide price estimates without fully reset devices.
Business reply on Google
Hi, Thank you for your feedback. We're sorry your experience was frustrating. To provide an accurate and fair offer, our team must be able to fully test each device to verify its condition and functionality. Without testing, we're unable to provide a reliable estimate, as devices that appear similar can vary significantly in value. We appreciate your suggestion about making this process clearer before customers visit and will take it into consideration. We hope to have the opportunity to assist you again in the future.
purchased video games are faulty and do not run
Business reply on Google
Hi, Thank you for your feedback. We're sorry to hear that the games you purchased did not work as expected. While we do test products to the best of our ability, we understand how frustrating it is to get home and find that an item isn't functioning properly. We're glad our team provided good customer service, but we agree that the product itself needs to meet expectations. Please reach out to the store directly so we can look into this situation and work toward a resolution. We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
received damaged game and unresponsive customer support
Business reply on Google
Hi, We’re sorry to hear your experience didn’t meet expectations. At PayMore, we aim to provide fair prices, fast service, and clear communication every time. We have made several attempts to contact you to better understand and resolve the situation but have been unable to reach you. We value every customer and would appreciate the opportunity to speak with you directly. Please don’t hesitate to call us at 619-877-2808 or stop by our store in person so we can discuss your concerns and work toward a resolution.
Business failed to honor their advertised price match guarantee.
Business reply on Google
Hi, We’re sorry you didn’t have the experience you expected. We strive to offer competitive prices, quick service, and transparency with every transaction. If you’d be open to discussing your visit, we’d really appreciate the chance to better understand what went wrong. Please feel free to contact us at 619-877-2808 or visit us in-store. Your feedback matters. — The PayMore Team
The business offered an unfairly low price for a collectible item.
Business reply on Google
Hi, We’re sorry you didn’t have the experience you expected. We strive to offer competitive prices, quick service, and transparency with every transaction. If you’d be open to discussing your visit, we’d really appreciate the chance to better understand what went wrong. Please feel free to contact us at 619-877-2808 or visit us in-store. Your feedback matters. — The PayMore Team
Seller refused to respond to a partial refund request for damage.
Business reply on Google
Hi, We’re sorry you didn’t have the experience you expected. We strive to offer competitive prices, quick service, and transparency with every transaction. If you’d be open to discussing your visit, we’d really appreciate the chance to better understand what went wrong. Please feel free to contact us at 619-877-2808 or visit us in-store. Your feedback matters. — The PayMore Team
The business offered a low resale value for electronics.
Business reply on Google
Thank you for sharing your thoughts. We’re really sorry to hear that your experience didn’t meet expectations. We take all feedback seriously and would love the opportunity to make things right. Please reach out to us directly at ca09@paymore.com, and we’ll do everything we can to address your concerns. We value your business and hope to earn back your trust.