PetSmart

unprofessional staff attitude during grooming services

Unwanted enrollment in an automatic subscription service

Groomer shaved dog against instructions causing discomfort

Groomer failed to provide paid services and performed poor quality work.

Grooming appointment was canceled at the last minute without rescheduling options.

Staff provided inadequate care for the customer's pet during a visit.

Groomer shaved dog against instructions and charged an extra fee.

Groomer was unprofessional and service wait times were excessive.

Grooming service was incomplete and staff displayed unprofessional behavior.

Dog sustained injuries and received unauthorized medical care during grooming session.

Groomer lacked patience and skill, and billing charges were unclear.

Staff failed to honor appointment and displayed unprofessional attitude.

Grooming department provided inconsistent service and cancelled appointment with short…

Staff mistreated a dog and refused to review security footage.

Bird seed arrived infested with bugs and store refused refund assistance

Grooming was uneven and staff provided poor customer service.

Groomer caused a physical injury to the dog during a haircut.

Purchased fish were unhealthy and died shortly after introduction.

Grooming service caused physical injury and illness to the pet.

Groomer shaved dog against owner instructions and requested payment before pickup.