PhoneXpert
📡 Internet & Cable · Dublin
total experiences
replied on google
Most reported issues
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Experiences
Technician installed incorrect screen and denied the error
Business reply on Google
We're really sorry to hear about your experience. This is not the level of service we aim to provide at PhoneXpert, and we truly appreciate you bringing it to our attention. Please reach out to us via direct message or visit our store—we’d like the opportunity to make things right and ensure your issue is resolved properly.
Repeated poor quality screen repairs and lack of accountability
Business reply on Google
We're really sorry to hear about your experience. This is not the level of service we aim to provide at PhoneXpert, and we truly appreciate you bringing it to our attention. Please reach out to us via direct message or visit our store—we’d like the opportunity to make things right and ensure your issue is resolved properly.
Staff failed to repair phones and accessed private device data
Business reply on Google
Dear Customer, If you encounter any problems while shopping with us, please contact our customer support team ( store@phonexpertus.com ) immediately. If we are unable to provide a satisfactory solution, we value your feedback and invite you to share your opinion with us. Thank you for bringing this to our attention. - Best regards, [PhoneXpert]