Pizza Hut
🍽️ Restaurants · Houston
total experiences
replied on google
Most reported issues
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Experiences
The pizza order took nearly an hour to be served.
Incorrect order delivered late with poor customer service and no refund.
The pizza order took over forty minutes to be prepared.
Scheduled pizza delivery failed to arrive on time for school event.
Staff refused to honor a promised replacement pizza for an incorrect order.
The pizza was cold and dry with poor staff service.
Business reply on Google
We're sorry to hear about your experience. We appreciate your feedback and will address these issues with our team to improve our service and food quality.
excessive wait time for online order and poor staff attitude
Business reply on Google
We're sorry to hear about your experience, Slim. We appreciate your feedback and will address these issues with our team to improve our service and efficiency.
Frequent delivery delays, missing items, and cold food quality issues.
Driver failed to deliver order and pizza arrived cold.
The pizza was delivered cold and the manager provided poor service.
poor food quality and unresponsive management regarding refund request
The pizza was dry and lacked sauce, and brownies lacked flavor.
Pizza arrived damaged and cold with poor customer service recovery.
Pizzas and wings were served dry without sauce.
A cockroach was found inside the restaurant dining area.
Staff provided incorrect change and unprofessional service with inaccurate orders.
Long wait times and poor communication regarding order readiness.
The pizza delivery was significantly delayed and the manager was rude.
Delivery driver was significantly late and staff provided inaccurate arrival times.