Planet Fitness
🏋️ Fitness & Gyms · Waukegan
total experiences
replied on google
Most reported issues
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Experiences
Staff member was unavailable to provide assistance during late night hours.
The gym has limited operating hours on weekends.
Staff were rude and the membership system has technical issues.
Business reply on Google
We only want to provide you with a stellar customer experience at our Planet! We'd appreciate it if you could reach out to our management team, so your concerns can be addressed accordingly. Thank you!
Customer expressed concern regarding suspicious individuals observing gym members.
Employees were rude and unwelcoming during the closing shift.
Business reply on Google
We're concerned to hear about this, Alyssa. We only ever strive to provide a respectful and attentive service experience for our members and visitors! If you haven't already done so, please don't hesitate to visit or contact the club and reach out for management to bring any issues with service to their attention in further detail. Your satisfaction is very important to us!
Staff closes the gym early and denies access to restrooms.
The gym is currently under construction and not yet open.