Public Storage

Business reply on Google

We are sorry to hear about the price increase and roof damage, Jason. Please contact us at (773) 776-8989 to resolve this issue.

Business reply on Google

We are disappointed to hear about your experience, Dominique. Please feel free to contact us at (773) 776-8989 to discuss this further.

Business reply on Google

We sincerely regret to learn about your negative experience with our storage facility. We understand your frustration and would like to address your concerns directly. Please get in touch with us at (773) 776-8989 to discuss this matter further. Our management team is committed to resolving any issues and ensuring customer satisfaction. We appreciate your feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention.

Business reply on Google

Please feel free to contact us at (773) 776-8989 to discuss your concerns further.

Business reply on Google

Thank you for bringing this to our attention and for your feedback. We sincerely apologize for any inconvenience caused by the issues you experienced. We appreciate your kind words about our staff members Cliff, Trevell, and Clay, and we're glad they were accommodating and empathetic. Regarding the concerns you've raised, we would like to address them directly. Please feel free to reach out to us at (773) 776-8989 to discuss this matter further. We value your input and would like the opportunity to better understand the situation and work towards a resolution.

Business reply on Google

Hi Leah, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (773) 776-8989.

Business reply on Google

Hi Denise, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. We would love the chance to speak with you further about your concerns. Can you please call us at 888-storage? It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

Business reply on Google

Thanks for the feedback, Daniel. We're sorry to hear you are unhappy with your rate. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Will you please give us a call at 888-storage to discuss what other options we may have for you?

Business reply on Google

Hi Love, we really appreciate you taking the time to leave a review. Providing a positive self-storage experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (773) 776-8989.

Business reply on Google

Thank you for taking the time to share your experience, Tehran. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (773) 776-8989 if you need anything.

Business reply on Google

Hi Kim, we're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at (773) 776-8989.

Business reply on Google

We’re sorry to hear about your experience, Maria. It’s very important to us that your belongings are kept safe from any harm. Please feel free to contact us directly at (773) 776-8989 so that we can assist with your concern.