Public Storage
🧰 Other Services · Orlando
total experiences
replied on google
Most reported issues
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Experiences
frequent price increases and unresponsive customer service
Facility has pest infestation and unauthorized unit lockouts
Unit was cancelled and accessed by another person without resolution.
Customer charged for storage unit after online termination
inconsistent pricing and lack of prorated refunds for storage units
Business reply on Google
Thank you again for taking the time to reach out to us and share your concern, which we will forward to the team.
Company does not prorate rent upon vacating the storage unit
Manager emptied storage unit and disposed of items before lien date
Staff member posted a fake review on behalf of the customer.
broken gate and lack of lighting at storage facility
Inadequate security camera coverage and lack of damage footage
Staff failed to update account information and provided poor customer service.
Staff coerced a fake rating before denying a promotional offer.