QDOBA Mexican Eats
🍽️ Restaurants · Minneapolis
total experiences
replied on google
Most reported issues
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Experiences
Staff refused to provide a cup of water to a delivery driver.
Business reply on Google
We're sorry to hear you didn't have a great experience with our Minneapolis team, John. You should expect nothing less than incredible service when you stop in, and it sounds like we missed the mark. We'll follow up with the store manager and make sure we live up to this standard. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1687756930. Thanks, we hope to see you again soon.
The food served was spoiled and of poor quality.
Business reply on Google
We are so sorry for the terrible experience. No one should have to deal with a meal like that. We are taking your feedback regarding the flavor and texture of the ingredients so we can improve, Brittany. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1615141271 so we can follow up with you. Thanks, we hope to see you again soon.
Missing food items and poor customer service regarding refund request
Business reply on Google
Hi Ginger, thanks for being a frequent customer. We know how important it is to receive your whole order and we're sorry to hear that we let you down. Your comment about the refund have been noted. We will forward this to our local team to have it resolved. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1473007380. We hope to see you again soon.
Manager displayed rude behavior and unprofessional conduct toward a customer
Business reply on Google
We're sorry to hear about this experience, Mya. You should always be able to count on us for deliciously filling meals at a great value and great service, and it sounds like we missed the mark. We will work with the team to ensure that we make this right moving forward. In the meantime, please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1468191468. Thanks, we hope to see you again soon.
Incomplete order and poor food preparation quality.
Business reply on Google
Hi Tony, we're so sorry to hear your experience with us was not up to our standards. You should always be able to count on us for well-prepared meals. We will pass this feedback along to the store manager, but in the meantime we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1378093605. Thanks, we hope to see you again soon.
Employees are not courteous or providing good service
Business reply on Google
We're sorry to hear you didn't have the best experience with our team, Craig. You should always expect great service from everyone at QDOBA. We will pass this feedback along to the district manager to ensure that we make this right moving forward. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1373288085. Thanks, we hope to see you again soon.
The restaurant refused to provide a complimentary water cup.
Business reply on Google
We're sorry about the inconvenience, KL. You should always be able to count on us to provide great service and our kitchen should be well-stocked with the ingredients that you come in for. We will be forwarding this information to our local manager to make sure this is fixed moving forward. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1349691651. We hope to see you again soon.
customer charged higher price than advertised on menu
Business reply on Google
We're sorry to hear about your experience, Drew. Our prices should always be updated and you should always expect excellent service from everyone here at QDOBA. We will circle back with the local manager and make sure this is fixed moving forward. In the meantime, we'd love to make this right. Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1302954729. Thanks, we hope to see you again soon.
The food served is bland and lacks sufficient seasoning.
The restaurant had insufficient meat supplies available for customers.
Restaurant was out of ingredients and staff provided poor service
Manager displayed disrespectful behavior toward staff and customers.
inconsistent breakfast hours and incorrect signage provided by the restaurant
The business was closed despite Google listing it as open.