π¨ Hotels & Travel Β· Hermitage
total experiences
replied on google
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Hotel experienced noise, construction, poor breakfast, and faulty equipment.
Excessive noise and lack of staff availability during the night.
Leaking ceiling in room and unhelpful staff response to complaint
Hotel renovations caused lack of amenities and water service interruption.
Poor room conditions and unhelpful staff regarding room change request.
Room was dirty with hazardous items and unfinished construction work.
Room had strong odor and poor wall maintenance.
hotel has mold, gas leaks, poor service, and safety hazards
Facility under construction with poor repair and chemical odors.
hotel room had damaged ceiling and dirty floors
The hotel room and hallways were dirty and smelled of smoke.
The hotel room was in poor condition and lacked proper maintenance.
room was moldy and run down with non-functional key cards
The hotel rooms are poorly maintained and in need of remodeling.
The hotel room had poor cleanliness, maintenance issues, and uncomfortable bedding.
Hotel had mildew odor, dirty windows, and no housekeeping services.
room had peeling wallpaper, holes in walls, stained sheets, and ants
The hotel room was dirty and smelled of smoke.
Hotel room had mold, bed bugs, and poor sanitary conditions.
Business reply on Google
I apologize for not meeting your standards, we do value your feedback and actively working on making improvements.