🧰 Other Services · San Antonio
total experiences
replied on google
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Poor signage about coin machine availability
Car wash equipment malfunctioned, leaving car soapy.
Business reply on Google
Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify how our self-service wash stations operate. The foam brush and degreaser are designed to work without pressing the start button, while the soap and rinse functions require the start button to be activated as a safety mechanism. The start button is located next to the selector knob and ensures that the system operates as intended. We strive to provide a great experience for all our customers. We appreciate your visit and hope to serve you again in the future!
Car wash lacks change machine, timer, and soap for brush.
Business reply on Google
Thank you for your feedback. We appreciate you taking the time to share your experience. To clarify, we do have a change machine, but as a business decision, we do not provide change services. To ensure customers are aware, we have a prominently displayed pylon sign at the front of our facility informing patrons to bring their own quarters. Regarding the soap brush issue, we experienced a breaker trip, which was an unexpected and rare occurrence. We sincerely apologize for any inconvenience this may have caused. We value your business and appreciate your understanding as we work to provide the best service possible.
Car wash is not maintained and coin exchange did not work
Car wash had no bill changer and no water.
Business reply on Google
Hi Jimmy, I'm sorry to hear about your recent experience. However, I believe you may have visited the car wash located one block down from us. If you did visit our car wash, it’s possible that the start button wasn’t pushed. At our car wash, we strive to provide an excellent experience for our customers. Our facility is fully operational and equipped with water, soap, wax, tire cleaner and vacuums to meet your needs.
Car wash machine out of wax, no change, and no time warning.
Police called on customer for being on premises
Car wash equipment malfunctioned, no soap in power wash or brush.