π½οΈ Restaurants Β· Los Angeles
total experiences
replied on google
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Food was soggy and missing items like napkins and condiments.
Excessive wait times due to inefficient drive-thru workflow
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
inadequate food packaging and lack of safety protocols for delivery orders
The chicken fingers were not crispy and of poor quality.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Excessively loud music volume in the restaurant
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
The drive-thru layout prevents vehicles from exiting the parking area.
Staff was disrespectful and failed to provide the full paid order.
Staff refused service citing technical difficulties while serving other customers
Business reply on Google
We never want to disappoint, and we regret to learn of your recent experience. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred!
Staff inefficiency and phone use cause drive-thru delays and traffic congestion.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Catering order was incomplete and receipts do not match delivery
Business reply on Google
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HiCanes at your earliest convenience.
The portion size of the fries was insufficient for the price.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
The food tasted burnt due to old cooking oil.
The chicken, fries, and coleslaw were poor quality and lacked flavor.
Missing items in order and rude management at the restaurant.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!