Raising Cane's Chicken Fingers
🍽️ Restaurants · Morgantown
total experiences
replied on google
Most reported issues
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Experiences
The sauce quality was poor and the portion size was small.
The food quality was poor and the lemonade tasted like chlorine.
Pickup order was misplaced and became cold during the wait.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Long wait times and poor quality of food for curbside pickup.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Incorrect order, rude staff, and suspected food poisoning.
Business hours listed on website do not match actual operating hours.
Business reply on Google
Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!
excessive drive-thru wait times and poor mobile order policy
The chicken served was dry and the service was poor.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Poor food quality and spilled drinks due to flimsy packaging.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Order was missing items and contained incorrect food portions.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
The food served was bland and lacked seasoning.
Curbside pickup was delayed and the order was incomplete.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Small portion sizes and overcooked fries provided
The chicken was overcooked and the fries were undercooked.
Poor food quality and rude service at the drive-thru window.
The customer received fewer chicken tenders than ordered in their combo.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
The manager at the to-go stand was rude to the customer.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
customer experienced food poisoning after eating at the restaurant
Business reply on Google
We are sorry to hear about your experience, Rebecca. We would like the chance to speak with you further. Please call 1-833-HiCanes at your earliest convenience.