Raising Cane's Chicken Fingers

🍽️ Restaurants · New York

20

total experiences

50%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstStaff BehaviorFrom Google Reviews
Aug 30, 2026

Incompetent staff, frequent indoor closures, and high menu prices.

WorstProduct / Service QualityFrom Google Reviews
Aug 30, 2026

The food quality is poor and the restaurant is overcrowded.

WorstCustomer ServiceFrom Google Reviews
Aug 23, 2026

Disorganized environment, loud music, lack of seating, and dirty tables.

Business reply on Google

Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!

WorstProduct / Service QualityFrom Google Reviews
Aug 23, 2026

Small portion of soggy fries and excessively loud restaurant environment.

Business reply on Google

Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!

WorstWait & DelaysFrom Google Reviews
Aug 5, 2026

Excessive wait time for a limited menu order

WorstStaff BehaviorFrom Google Reviews
Jul 25, 2026

Staff forced customers to leave immediately after ordering dine-in food.

Business reply on Google

Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!

WorstCustomer ServiceFrom Google Reviews
Jul 17, 2026

Excessively loud music prevents conversation within the restaurant.

WorstStaff BehaviorFrom Google Reviews
Jul 12, 2026

Employee vomited on the customer and their personal belongings.

Business reply on Google

We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HICANES at your earliest convenience.

WorstCustomer ServiceFrom Google Reviews
May 8, 2026

Poor food quality, incompetent staff, and long wait times.

WorstOtherFrom Google Reviews
Apr 28, 2026

Excessive noise levels in the restaurant make dining uncomfortable.

WorstRefund & ReturnFrom Google Reviews
Apr 21, 2026

refund for cancelled order was not processed after one week

Business reply on Google

We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!

WorstProduct / Service QualityFrom Google Reviews
Apr 3, 2026

Chicken and fries were served soggy and undercooked.

Business reply on Google

Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.

WorstCustomer ServiceFrom Google Reviews
Feb 11, 2026

unprofessional staff behavior and lack of customer service

Business reply on Google

Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.

WorstStaff BehaviorFrom Google Reviews
Jan 4, 2026

Staff member aggressively ejected customers for a minor incident

WorstCustomer ServiceFrom Google Reviews
Nov 6, 2025

lack of seating and poor crowd management during busy hours

WorstProduct / Service QualityFrom Google Reviews
Oct 13, 2025

customer served moldy bread posing a health risk during pregnancy

Business reply on Google

We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HICANES at your earliest convenience.

WorstProduct / Service QualityFrom Google Reviews
May 9, 2025

Incorrect order quantity and small chicken portion sizes received.

Business reply on Google

Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES to give us more info.

WorstProduct / Service QualityFrom Google Reviews
Nov 13, 2024

Small portions, missing item, and poor food quality for the price.

WorstProduct / Service QualityFrom Google Reviews
Oct 23, 2024

The chicken and sauce lacked flavor and the bread was poor.

WorstProduct / Service QualityFrom Google Reviews
Aug 24, 2024

Mobile order pickup process was confusing and food was cold.

Business reply on Google

Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.