π½οΈ Restaurants Β· New York
total experiences
replied on google
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Incompetent staff, frequent indoor closures, and high menu prices.
The food quality is poor and the restaurant is overcrowded.
Disorganized environment, loud music, lack of seating, and dirty tables.
Business reply on Google
Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!
Small portion of soggy fries and excessively loud restaurant environment.
Business reply on Google
Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!
Excessive wait time for a limited menu order
Staff forced customers to leave immediately after ordering dine-in food.
Business reply on Google
Hey, thanks for contacting us! Please reach out to us at www.hicanessocial.com, or give us a call at 1-833-HICANES. We want to address what occurred!
Excessively loud music prevents conversation within the restaurant.
Employee vomited on the customer and their personal belongings.
Business reply on Google
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HICANES at your earliest convenience.
Poor food quality, incompetent staff, and long wait times.
Excessive noise levels in the restaurant make dining uncomfortable.
refund for cancelled order was not processed after one week
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Chicken and fries were served soggy and undercooked.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
unprofessional staff behavior and lack of customer service
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Staff member aggressively ejected customers for a minor incident
lack of seating and poor crowd management during busy hours
customer served moldy bread posing a health risk during pregnancy
Business reply on Google
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HICANES at your earliest convenience.
Incorrect order quantity and small chicken portion sizes received.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES to give us more info.
Small portions, missing item, and poor food quality for the price.
The chicken and sauce lacked flavor and the bread was poor.
Mobile order pickup process was confusing and food was cold.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.