π½οΈ Restaurants Β· Omaha
total experiences
replied on google
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The chicken tenders were undercooked and the fries lacked seasoning.
Missing meal item and poor quality of chicken preparation.
Excessive breading on chicken fingers and too much ice in drink.
Small portion size and missing items in the order
The restaurant served raw chicken to the customer.
Business reply on Google
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HICANES at your earliest convenience.
Staff are rude, slow, and provide poor customer service.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Employee was inattentive and provided poor customer service during the order.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Excessive wait time for DoorDash order fulfillment
The food served in the drive-thru was ice cold.
Business reply on Google
We never want to disappoint, Alice, and we regret to learn of your recent experience. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred!
Small portion sizes relative to the high price point
The meal was missing the fries.
Business reply on Google
We never want to disappoint, and we regret to learn of your recent experience. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred!
Incorrect order items and poor food temperature and drink quality.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Staff were rude and failed to correct an incorrect order.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Incorrect billing charges and long wait times for food and service.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
frequent missing items from drive thru orders
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
Foreign object found in child's drink posing a choking hazard
Business reply on Google
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 844-416-4144 at your earliest convenience.
Customer waited over thirty minutes for food after drive-thru error.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
undercooked food and long wait times with incorrect orders
Business reply on Google
We never want to disappoint, Andrew, and we regret to learn of your recent experience. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred!
Long wait time and cold food served at drive-thru.
Business reply on Google
Oh no Aaron! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.