Raising Cane's Chicken Fingers
🍽️ Restaurants · Washington
total experiences
replied on google
Most reported issues
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Experiences
Staff refused to provide free water even with a personal cup.
The customer did not receive their order and was not refunded.
Business reply on Google
Oh no! Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred because we want to serve you better next time around.
undercooked food caused illness and drink was tampered with
Business reply on Google
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HICANES at your earliest convenience.
Staff ignored mobile order customers resulting in uncollected paid food.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Excessive wait times and poor management of customer lines
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Minors are prohibited from accessing the restaurant location at Union Station.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Manager was rude regarding a charge for extra sauce
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Staff forgot the order and provided unprofessional service.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Staff provided incorrect order and displayed poor attitude.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
Cold food served with poor staff and management response
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
The customer received fewer chicken fingers than they ordered and paid for.
Business reply on Google
We never want to disappoint, and we regret to learn of your recent experience. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred!
The chicken served was undercooked despite requests for extra crispy.
Business reply on Google
We are sorry to hear about your experience, Temika. We would like the chance to speak with you further. Please call 1-833-HiCanes at your earliest convenience.
The chicken tenders served were undercooked and raw.
Business reply on Google
We are sorry to hear about your experience, Richard. We would like the chance to speak with you further. Please call 1-833-HiCanes at your earliest convenience.
Food quality issues caused severe stomach ache for several days.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
The restaurant served raw chicken and consistently provided incorrect orders.
Business reply on Google
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
Missing sauce for large catering order and unhelpful staff response
Staff member displayed a rude attitude when asked for assistance.
Business reply on Google
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES to give us more info.
Long wait times and staff ignored customer requests for assistance
The fries were served with an excessive amount of salt.
The chicken was extremely dry and caused a choking incident.