Red Lobster
🍽️ Restaurants · Davenport
total experiences
replied on google
Most reported issues
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Experiences
The popcorn shrimp quality has declined due to excessive breading.
Business reply on Google
Hi, Shirley. We always welcome guest feedback, and your comments will be thoughtfully considered by our team.
Missing food items and foreign object found in dessert.
Business reply on Google
Hi. We're sorry to hear you had a bad experience at our restaurant, and we'd like a chance to make it right. Please share more details by sending our team a private message on Facebook, including the location you ordered from, details of your experience, and reference GC060426C. We personally review each message and will follow up with you directly. Thank you! www.facebook.com/redlobster/
The restaurant failed to honor the customer's phone reservation.
Business reply on Google
We are sorry to hear your experience at our restaurant didn’t live up to your expectations. Would you please reach out to us by sending a private message directly on Facebook? Please include the location you were visiting, details of your experience, and reference GC050926C. www.facebook.com/redlobster/ Thank you!
Server exhibited disrespectful and discriminatory behavior toward customers.
Business reply on Google
Hi Mehwish, we're sorry to learn about your disappointing experience at our restaurant. We'd like to personally follow up with you to find out how we can improve. Please share more details by sending our team a private message on Facebook, including the location you ordered from, details of your experience, and reference GC042226C. www.facebook.com/redlobster/ Thank you!
Long wait times for seating, ordering, and food service.
Business reply on Google
Hi Richard, thank you for reaching out. We're sorry for your wait time. We will share your feedback with our management team. If you'd like a member of our guest relations team to reach out to you directly, please send us a private message on Facebook. Please include the location you ordered from, details of your experience, and reference GC030826C. www.facebook.com/redlobster/ Thank you!
Waitress failed to provide requested items and lobster was overcooked.
Business reply on Google
We are sorry to hear the quality of food you received is not what you’d expect from Red Lobster, and we’d like to make your next visit a 5-star seafood experience. Please send us a private message on Facebook, along with the details of your visit, and reference GC021526C. www.facebook.com/redlobster/ Thank you!
Long wait time despite having a reservation
Business reply on Google
Hi Tenika, thank you for reaching out. We're sorry for your wait time. We will share your feedback with our management team. If you'd like a member of our guest relations team to reach out to you directly, please send us a private message on Facebook. Please include the location you ordered from, details of your experience, and reference GC021526C. www.facebook.com/redlobster/ Thank you!
Inadequate seating options and poor quality lobster pizza.
Business reply on Google
Hi, Paula. We're sorry you were unsatisfied with your meal at Red Lobster, and we'd like to learn how we can make this better. Please send our team a private message on Facebook including the location visited, details of your experience, and reference GC011126C. www.facebook.com/redlobster/ Thank you.
The food served was overcooked, salty, and inedible.
Business reply on Google
Hi, Raymond. We're sorry you were unsatisfied with your meal at our restaurant, and we'd like to learn how we can make this better. Would you please send us a private message on Facebook? Please include the location you ordered from, details of your experience, and reference GC010426C. www.facebook.com/redlobster/ Thank you!
The lobster and crab legs were cold and lacked flavor.
Business reply on Google
Hi, Lydia. We're sorry you were unsatisfied with your meal at our restaurant, and we'd like to learn how we can make this better. Would you please send us a private message on Facebook? Please include the location you ordered from, details of your experience, and reference GC010426C. www.facebook.com/redlobster/ Thank you!
The server was disrespectful to the customers.
Business reply on Google
Hi Marion, we're sorry to learn about your disappointing experience at our restaurant. We'd like to personally follow up with you to find out how we can improve. Please share more details by sending our team a private message on Facebook, including the location you ordered from, details of your experience, and reference GC122325C. www.facebook.com/redlobster/ Thank you!
Staff hygiene concerns and poor service experience at Red Lobster.
Business reply on Google
We’re concerned to learn that you had a disappointing seafood experience while visiting Red Lobster. Would you please send us a private message on Facebook, and we will follow up directly? Please include the location you ordered from, details of your experience, and reference GC100625C. www.facebook.com/redlobster/ Thank you!
Disorganized staff, poor service, and low quality food.
The restaurant offered a limited menu during a holiday dinner.
Business reply on Google
Hi Tessa, we're sorry to learn about your disappointing experience at our restaurant. We'd like to personally follow up with you to find out how we can improve. Please share more details by sending our team a private message on Facebook, including the location you ordered from, details of your experience, and reference GC070925T. www.facebook.com/redlobster/ Thank you!
Incorrect food items received and poor curbside service experience.
Business reply on Google
Our goal is to provide a 5-star seafood experience and we apologize for letting you down, Angela, during your visit to Red Lobster. Would you please reach out to us by sending a private message directly on Facebook, so that we may follow up directly? Please include the location you ordered, details of your experience, and reference GM061725T. www.facebook.com/redlobster/ Thank you!
missing order items and food poisoning from improperly handled seafood
Business reply on Google
The rating you provided for our Davenport Red Lobster team is concerning to us, KayJay. If you’d like to provide more details regarding your unsatisfactory seafood experience, we’d appreciate it! Please send us a private message on Facebook. Please include the location you ordered from, details of your experience, and reference GM42125B www.facebook.com/redlobster/ Thank you!
Manager refused to assist with gift card activation issues.
Business reply on Google
Shelly - We're sorry to hear you had an unpleasant experience at our Davenport Red Lobster restaurant. Please send us a private message on Facebook, so we can personally reach out to you. Please include the location, details of your experience, and reference GM021825T. www.facebook.com/redlobster/ Thanks!
Incorrect order and poorly cooked steak with inattentive service.
Business reply on Google
D - We're sorry to hear you had an unpleasant experience at our Davenport Red Lobster restaurant. Please send us a private message on Facebook, so we can personally reach out to you. Please include the location, details of your experience, and reference GM112624T. www.facebook.com/redlobster/ Thanks!
Long wait times and poor service led to leaving the restaurant.
Business reply on Google
Chad - We're sorry to hear you had an unpleasant experience at our Davenport Red Lobster restaurant. Please send us a private message on Facebook, so we can personally reach out to you. Please include the location, details of your experience, and reference GM112624T. www.facebook.com/redlobster/ Thanks!
Unsanitary food conditions and poor service at the restaurant.