Red Lobster
🍽️ Restaurants · Gresham
total experiences
replied on google
Most reported issues
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Experiences
Alcoholic drinks lacked alcohol content and were overly sugary.
Business reply on Google
We are disappointed to know that you didn’t receive the seafood experience that you’d expect from our Red Lobster team. Would you send us a private message directly on Facebook? Please include the location you ordered from, details of your experience, and reference GC060626C. www.facebook.com/redlobster/ Thank you!
Long wait times and poor service with missing food items.
Business reply on Google
Hi, Nicole. We're sorry you were unsatisfied with your meal at our restaurant, and we'd like to learn how we can make this better. Would you please send us a private message on Facebook? Please include the location you ordered from, details of your experience, and reference GC051426C. www.facebook.com/redlobster/ Thank you!
customer ignored by staff and experienced long wait times
Business reply on Google
grif5332 - We're sorry to hear you had an unpleasant experience at our Gresham Red Lobster restaurant. Please send us a private message on Facebook, so we can personally reach out to you. Please include the location, details of your experience, and reference GM021825T. www.facebook.com/redlobster/ Thanks!
The food arrived with missing items and poor quality.
Business reply on Google
Hi, Cierra. We're sorry you were unsatisfied with your meal at our restaurant, and we'd like to learn how we can make this better. Would you please send us a private message on Facebook? Please include the location you ordered from, details of your experience, and reference GC041026C. www.facebook.com/redlobster/ Thank you!
Poor service, long wait times, and unclean glassware.
Business reply on Google
Hi Wendy, we're sorry to learn about your disappointing experience at our restaurant. We'd like to personally follow up with you to find out how we can improve. Please share more details by sending our team a private message on Facebook, including the location you ordered from, details of your experience, and reference GC031626C. www.facebook.com/redlobster/ Thank you!
Long wait time and rude service from staff member.
Business reply on Google
We’re concerned to learn that you had a disappointing seafood experience while visiting Red Lobster, and our team would like to follow up directly. Please send us a private message on Facebook including the location you ordered from, details of your experience, and reference GC031226C. www.facebook.com/redlobster/ Thank you!
Long wait times and failure to provide ordered food and service
Business reply on Google
Our goal is to provide a 5-star seafood experience, and we apologize for letting you down, Rocky. If you'd like a follow-up regarding your visit to Red Lobster, please send us a private message on Facebook. Please include the location you ordered from, details of your experience, and reference GC021526C. www.facebook.com/redlobster/ Thank you!
The waiter was rude and the lobster was oversalted.
Business reply on Google
Hi Leonid, we're sorry to learn about your disappointing experience at our restaurant. We'd like to personally follow up with you to find out how we can improve. Please share more details by sending our team a private message on Facebook, including the location you ordered from, details of your experience, and reference GC020726C. www.facebook.com/redlobster/ Thank you!
The quality of the food has declined.
Business reply on Google
Hi, Patricia. We're sorry you were unsatisfied with your meal at Red Lobster, and we'd like to learn how we can make this better. Please send our team a private message on Facebook including the location visited, details of your experience, and reference GC010826C. www.facebook.com/redlobster/ Thank you.
Poor food quality and service during December visits.
Business reply on Google
We are disappointed to know that you didn’t receive the seafood experience that you’d expect from our Red Lobster team. Would you send us a private message directly on Facebook? Please include the location you ordered from, details of your experience, and reference GC120925C. www.facebook.com/redlobster/ Thank you!
Excessive wait times for beverages and appetizers caused customers to leave.
Business reply on Google
Kathy - On behalf of our Gresham Red Lobster team we apologize for a less than stellar experience and we'd like your next visit to be a 5 star seafood experience! Please send us a private message on Facebook including the location, details of your experience, and reference GM123124E. www.facebook.com/redlobster/ Thank you!
Poor food quality and slow service during lunch
Business reply on Google
Yosh - On behalf of our Gresham Red Lobster team we apologize for a less than stellar experience and we'd like your next visit to be a 5 star seafood experience! Please send us a private message on Facebook including the location, details of your experience, and reference GM081224T. www.facebook.com/redlobster/ Thank you!
Long wait times and incorrectly prepared food order
Business reply on Google
Marie, we are sorry to hear you had an unpleasant experience at our Gresham Red Lobster restaurant and we'd like the chance to make your next visit a 5-star seafood experience! Would you please reach out to us by sending a private message directly on Facebook, so that we may follow up directly? Please include the location you ordered from, details of your experience, and reference GM040324A. www.facebook.com/redlobster/ Thanks!
Excessive wait times and incorrect food order received
Business reply on Google
Kiwi! A less than stellar seafood experience is NOT what we’d expect from our Gresham Red Lobster! If you’d like to have our team follow up with you directly please reach out to us by sending a private message on Facebook. Please include the location visited, details of your experience, and reference GM102423K. www.facebook.com/redlobster/ Thank you!
excessive wait times for food and drinks with poor management response
Business reply on Google
Cody – We're sorry to hear you had an unpleasant experience at our Gresham Red Lobster restaurant! If you’d like to have a member of our team follow up with you please reach out to us by sending a private message directly on Facebook. Please include the location, details of your experience, and reference GM101623T. www.facebook.com/redlobster/ Thanks!
Excessive wait times and discriminatory comments made by the server
Business reply on Google
joslynn - On behalf of our Gresham Red Lobster team we sincerely apologize for providing a less than stellar experience and we’d like to make your next visit a 5 star seafood experience! If you’d like to follow up directly with our team, we invite you to send us a private message on Facebook. Please include the location you ordered from, details of your experience, and reference GM022422A. www.facebook.com/redlobster/ Thank you!
Poor service and lack of management intervention caused long wait times.
waitress failed to apply rewards discount to the bill
Waitress provided poor service and was argumentative regarding dessert packaging.
Cold food, bland quality, and inattentive service during the meal.