π¬ Entertainment Β· Flushing
total experiences
replied on google
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Denied entry to movie, then denied refund for tickets
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Bartender unfairly limited drinks to some customers
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Concessions order was not ready, causing customer to miss part of movie
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Facility is not disability-friendly and staff suggested unsafe alternatives
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Moviegoers delayed due to blocked entrance and rude staff
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Theater sold tickets for a closed show and refused a refund.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Doors were closed 20 minutes after movie started
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Overpriced water and excessive ads before the movie.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Loud patrons and seat kicking ruined movie experience
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Movie started 30 minutes late due to excessive ads
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Excessive ad time before movie screening
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Long ad breaks before movie screening
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
No one answered the phone to confirm merchandise availability
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Customer was misled about the availability of promotional movie trading cards.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Mobile order still required waiting in line for food
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at customersupport@regalcinemas.com.
Movie started 30 minutes late due to excessive ads
Unwatchable seats in the front row of the cinema
Screen too high and too close in some rows
Movie theater closed early despite valid tickets for a late showing
Poor audio quality and unwatchable view in the first rows