Rent-A-Center
🛒 Retail & Products · Anchorage
total experiences
replied on google
Most reported issues
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Experiences
Staff were rude and delivery was delayed without compensation.
Business reply on Google
We are disappointed to hear that your experience was not a positive one, Dylan. Our Team is unable to narrow our records to reach out, and connect to address your 1 star review. Could you please contact us to activate a network of support? Thank you. ^Rent-A-Center Digital Care
Staff failed to provide promised replacement charger for rented laptop
Business reply on Google
We take Rent-A-Center feedback very seriously, Aaron, and would like to ensure yours is delivered to the best support to address the situation you gave one star. Our Digital Care team has escalated the opportunity to your location's District Manager. Please contact our Solution Center at 1-800-422-8186 if there is any support we can help activate in the future. Thank you. ^Rent-A-Center Digital Care
Customer service failed to resolve issues after years of patronage.
Business reply on Google
Thank you for making us aware, Mario. We'd like to investigate this further. Could you please contact our Solution Center at 1-800-422-8186 to connect and learn more about your in-store experience? Thank you. ^Rent-A-Center Digital Care Team
Damaged furniture and property during delivery process
Business reply on Google
Your feedback is important, EM. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team is unable to locate your Customer agreement in our systems to reach out. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care Team
unexpected increases in the total amount owed for the rental
Business reply on Google
What went wrong, Michael? Our team would like to learn more about your experience with Rent-A-Center, and address any issues you may be encountering. Our Digital Care was unable to narrow our records to reach out, and connect to address your 2 star review. Could you please contact our Solution Center at 1-800-422-8186 to activate a network of support? Thank you. ^Rent-A-Center Digital Care
The store has high prices and limited product selection.
Business reply on Google
We really appreciate you taking the time to leave a review, Betty! Feedback is very important to Rent-A-Center, and we'd like to gather more information from you to gain more insight into the 3 star review. Could you please contact our Solution Center at 1-800-422-8186 to connect with an agent? Thank you. ^Rent-A-Center Digital Care
Staff member was rude and aggressive regarding payment collection.
Business reply on Google
Thank you for reaching out, HaZel. We take feedback very seriously, and would like to ensure yours is delivered to the best leadership to address the situation you describe. While our digital care team was not able to locate your information to reach out, we would like to see how best we could help. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care
Furniture was dirty and staff were unhelpful with product demonstrations.