Rent-A-Center

🛒 Retail & Products · Bennington

7

total experiences

57%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstBilling & ChargesFrom Google Reviews
Feb 20, 2026

unauthorized autopay charge for a dryer already returned

Business reply on Google

We are disappointed to hear this, Brendan. Our Digital Care team has reviewed our system, but were unable to find your information and contact you to better understand your experience. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of support? Thank you. ^Rent-A-Center Digital Care Team

WorstBilling & ChargesFrom Google Reviews
Oct 24, 2025

Staff provided inaccurate information regarding the final payment amount.

Business reply on Google

We appreciate your feedback and want to understand what led to your 1-star rating, Valerie. Please reach out to our Solution Center at 1-800-422-8186 so we can address your concerns. Thank you! ^Rent-A-Center Digital Care Team

WorstStaff BehaviorFrom Google Reviews
Jun 12, 2023

Staff were rude and police were called due to alleged fraud.

Business reply on Google

Your feedback is important, Maggie. Our team would like to learn more about your experience with Rent-A-Center, and address any issues you may be encountering. Could you please contact our Solution Center at 1-800-422-8186? Thank you. ^Rent-A-Center Digital Care Team

BadBilling & ChargesFrom Google Reviews
Nov 4, 2022

The company failed to honor the requested biweekly payment schedule.

Business reply on Google

Oh no, Jamie. Let's make this right! I've escalated your review to the location's District Manager. Please anticipate a call from Jeremy to discuss your in-store experience. In the meantime, if you have any other concerns or questions, please contact our Solution Center at 1-800-422-8186. Thank you ^Rent-A-Center Digital Care Team

WorstStaff BehaviorFrom Google Reviews
Oct 11, 2019

Salesman was rude regarding pricing at the end of the contract.

WorstStaff BehaviorFrom Google Reviews
Jul 26, 2019

Staff caused property damage to stairs and floors during furniture pickup.

WorstProduct / Service QualityFrom Google Reviews
Mar 9, 2019

Customer received damaged, incorrect furniture and experienced dishonest billing…