Repair Doctor
📡 Internet & Cable · Dublin
total experiences
replied on google
Most reported issues
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Experiences
Phone screen glitching and biometric failure following repair service
The business provided an inaccurate and inflated price quote for repairs.
Business reply on Google
Thank you for your feedback. At Repair Doctor in Tuttle Crossing Mall, we offer multiple screen replacement options to meet different customer needs and budgets. There are various types of screens available—such as aftermarket, refurbished, and premium quality—and our pricing depends on the type of screen you choose. We’ve checked with the store, and it appears that Repair Doctor did not receive any inquiry regarding the $250 quote for a screen repair. It seems there may have been some confusion or possibly a mix-up with another service provider. We always aim to provide transparent and competitive pricing, along with professional service. While we understand you chose a different provider, we’re always here if you need assistance in the future. Thanks again for your feedback, and we look forward to helping you with any future phone repair needs!
Technician damaged screen and performed poor quality repair on phone back.
Replacement phone battery leaked and business refused to provide free repair
Business reply on Google
Dear Elle, we apologize for any inconvenience you experienced. Please contact our customer service team at store@phonexpertus.com so we can address your concerns directly and find a solution. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for reaching out.
The phone case is poor quality and broke within a week.
Business reply on Google
Dear Chris, we apologize for any inconvenience you experienced. Please contact our customer service team at store@phonexpertus.com so we can address your concerns directly and find a solution. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for reaching out.