π¨ Hotels & Travel Β· Bellevue
total experiences
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The hotel gave away a pre-booked room to other guests.
Staff theft of personal property and poor hotel cleanliness and service
The hotel room had pests, hair, and stained bedding.
The hotel room was infested with bed bugs.
Housekeeping staff allegedly stole personal items left in the hotel room.
Poor staff service, unreliable internet, and inadequate housekeeping standards.
Hotel room left unsecured after staff maintenance entry without notification.
Unauthorized charges, poor location, outdated facilities, and lack of service.
The hotel room was dirty and staff refused to provide solutions.
unresponsive staff, malfunctioning equipment, and missing personal property
Hotel staff member was rude and dismissive during a phone inquiry.
poor room maintenance and failure to provide housekeeping services
The hotel staff failed to provide housekeeping services during the stay.
Staff provided false information regarding room availability and late checkout status.
Inconsistent housekeeping services and increased laundry costs.
Vehicle broken into with no assistance or support from hotel staff
Room contained biohazardous waste and was extremely unsanitary.
The hotel room was unsanitary with stains and unpleasant odors.
Dirty premises, leaking air conditioner, and lack of maid service.
Outdated room facilities and inconsistent temperature control throughout the suite.