Rockland Trust Bank
💳 Finance & Insurance · Boston
3
total experiences
67%
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
BadStaff BehaviorFrom Google Reviews
Jun 8, 2026Staff member was rude to customer for no reason.
Business reply on Google
Hi Dana, we are very sorry to hear about your experience, and we will be escalating this with our team as we strive for improvement.
BadStaff BehaviorFrom Google Reviews
Aug 19, 2025Manager refused service and was rude to a long-time customer
Business reply on Google
Hello Rhandor, we sincerely apologize for your experience. Your relationship matters to us at Rockland Trust, and we will be escalating this with our team as we strive to provide the best possible customer service.
BadStaff BehaviorFrom Google Reviews
Sep 1, 2018Customer service treated account holder poorly when asking about other services