Ross Dress for Less

Long wait times due to insufficient staff at checkout

Incessant security tag noise and unprofessional staff behavior.

Limited fitting rooms, slow checkout, and uncomfortable store environment.

The store is dirty and lacks sufficient inventory.

Customer experienced racial profiling and harassment by store staff and security.

Employee hit customer with a metal cart causing back injury.

excessive checkout wait times due to understaffing

Dressing rooms are unavailable for customer use during store hours.

Staff refused to process checkout after detaining customer during emergency.

Excessive wait time for dressing room due to lack of monitoring

Long checkout lines and unhelpful management during a store visit.

excessive wait time for returns due to insufficient staffing

Staff were rude and dressing rooms were closed.

long checkout lines and rude customer service

Long checkout wait times due to insufficient staffing.

Long wait times and poor customer service at the store.