Ross Dress for Less

Employee displayed rude and disrespectful behavior toward the customer.

Store was messy and the cashier was rude and unprofessional.

The store is dirty and fitting rooms are unavailable.

Excessive checkout wait times due to insufficient staffing levels.

The store premises were found to be in a filthy condition.

Long wait time due to insufficient cashier staffing

Store was disorganized and staff engaged in unprofessional conversation.

customer was overcharged and is unable to receive a refund

The company terminated employees during a natural disaster.

The store sells damaged or defective merchandise.

Jacket zipper broke and store refused exchange or assistance

Staff member was rude and spoke inappropriately to a child.

Store closed earlier than advertised and staff was rude to customers.