Ross Dress for Less

Customer experienced discriminatory and inconsistent enforcement of store bag policies.

Store was messy and closed for unexpected repairs.

The store is disorganized and messy with items out of place.

fitting room layout prevents couples from shopping together

Staff members were rude and handled merchandise carelessly during checkout.

The store is unorganized and lacks cleanliness.

The store was disorganized and the security guard was overly intrusive.

Loss prevention staff were rude and unprofessional during receipt check.

Employee physically bumped into customer without apologizing

Staff member displayed poor customer service and ignored safety concerns.

Long checkout lines and poor inventory selection at the store.

Long wait times due to insufficient staffing at checkout

The store was dirty and items were opened and used.

long wait times and unhelpful staff regarding pricing

Excessive wait time due to slow and distracted cashier

fitting rooms were closed prematurely by staff