Ross Dress for Less

Employee was rude and hung up during a phone inquiry.

Long checkout lines and merchandise scattered on the floor

insufficient cashier lanes open during busy weekend hours

The fitting rooms are extremely dirty and have a foul odor.

Cashier licked fingers while handling merchandise and currency

The dressing rooms are consistently dirty and poorly maintained.

Excessive checkout wait times cause customers to abandon their purchases.

Store is disorganized and staff are rushing customers before closing time.

The store is extremely dirty and disorganized.

The store and bathrooms were dirty and poorly maintained.

The store is extremely dirty with trash throughout the premises.

Long wait times due to insufficient staff and open registers.

Employees mocked a customer for not speaking English.

staff ignored a loud noise for forty minutes

Store refused full refund for a broken item

Store refused a refund due to a receipt scanning error.

Store refused to accept a return despite prior confirmation.

Security guard exhibited unprofessional behavior and harassment toward a customer.

Store associates were extremely rude to the customer.