Ross Dress for Less

insufficient fitting rooms caused long wait times for customers

long checkout lines due to insufficient staffing

Cashier made a rude remark to a customer.

Store refuses returns on unworn bras with tags attached

Staff pressured customers to leave before the store closing time.

Store is disorganized and understaffed

The store aisles were messy and disorganized.

Employees mocked customers and management failed to address the behavior.

staff members do not smile at customers

Long checkout lines caused the customer to leave without purchasing.

staff failed to assist with locating specific shoe sizes

Long wait times due to insufficient staffing at registers.