Royal Electronics
💻 Tech Services · San Jose
total experiences
replied on google
Most reported issues
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Experiences
inconsistent pricing and failure to honor appointment times
Staff was rude and refused to fix a recurring technical issue.
Vehicle warning light appeared after speaker installation and staff were rude.
business refused to inspect a faulty radio installation
Faulty alarm system installation caused severe electrical damage to the vehicle.
Customer sold a used and defective amplifier as a new product.
Manager charges more than the quoted price for services.
The business installs different products than those purchased by the customer.
Business reply on Google
I do not recall a client with this name had a service in our shop, secondly every client has the right to inspect his car before leaving the shop to make sure everything is in good working order, every client has the right to make a complaint directly to the front desk, which nothing happened in a case mentioned like this, the person writhing this review is only trying to hurt my business.
Business installed used equipment instead of the new items paid for.
Manager was unhelpful and rude regarding product inquiry
Business reply on Google
That's not nice to lie
Staff pressured the customer to make a purchase too quickly.
poor customer service and wasted time
Owner pressured customer for unnecessary purchases and refused service.
The business owner provides poor service and non-comparable pricing.
Customer misled about hidden costs for necessary stereo installation adapters.
staff kept new parts and installed old equipment instead
Stereo installation failed and owner refused to honor warranty
Business refuses returns and provides poor customer service.