Safeway Pharmacy
🛒 Retail & Products · Honolulu
total experiences
replied on google
Most reported issues
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Experiences
Pharmacy staff refused to provide service during lunch break
Business reply on Google
Hello CJ, thank you for sharing your experience with our pharmacy employee. We understand how important it is to receive timely assistance picking up medication. Your feedback regarding our employeee is very concerning, and we will make sure this issue is brought to the attention of the team to prevent such situations in the future. For further assistance, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
The pharmacy lost the customer order and failed to provide explanation.
Prepaid card activation issues and refusal of refund for lost funds
pharmacy failed to communicate prescription status and had long wait times
Pharmacy staff violated patient privacy and provided rude customer service.
Employees are unfriendly and ignore customers they do not know.
Pharmacy failed to have prescription ready at the promised time.
Pharmacist was verbally abusive and hung up on the customer.
Pharmacy staff member was rude and unprofessional to the customer.