Safeway Fuel Station
🛒 Retail & Products · Portland
total experiences
replied on google
Most reported issues
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Experiences
Foreign object found in beverage
Business reply on Google
Hi Amina! Thank you for the 1‑star review. We’re deeply concerned to hear about your experience with your drink. Cleanliness and safety are essential, and your feedback will be shared with leadership immediately for review. Please reach out to us through the ‘Contact Us’ page on our official website and provide your phone number while referencing this Google review so we can follow up directly.
Gas station placed an excessive temporary hold on customer credit card.
Business reply on Google
Hi Fae! Thank you for taking the time to share your experience. We understand how frustrating unexpected pending charges can be, and we appreciate you bringing this to our attention. Fuel stations often place a temporary authorization hold on cards, which can vary by bank or card type, before the final charge is adjusted to match the actual amount pumped. While this hold is controlled by the payment processor and issuing bank, we agree that transparency is important. We'll also follow up with the store team regarding your interaction so we can ensure all customers receive clear and courteous communication moving forward. Feel free to reach out to us at our Contact Us page on the website if there's anything else you'd like to share or need help with.
The new gas pump computer system is malfunctioning.
Store was closed for renovations without online notification.
employees were observed being unproductive while on duty
staff members displayed unprofessional attitude and incompetence
Employee displayed unprofessional behavior and poor customer service attitude.
Gas station employee refused to accept cash payment for fuel.
Staff behavior at the fuel station was unprofessional and unsettling.
Staff failed to manage traffic flow at the gas station.