🛒 Retail & Products · San Francisco
total experiences
replied on google
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Pharmacy staff member refused to process medication checkout for customer
Business reply on Google
Hi Natalya, thank you for sharing your feedback about your pharmacy experience. We value your comments and will share them with the appropriate team for review. If you’d like to share more details, please reach out through the “Contact Us” page on our official website and include your phone number along with a reference to this Google review. Thank you.
Pharmacy staff refused to fill a prescription without additional medical documentation.
Business reply on Google
Thank you for your feedback, Nicolas. We strive to provide a positive experience for all our customers. Your comments regarding the prescription fulfillment process and customer service experience have been shared with the appropriate team for review. If you'd like to discuss further details, please reach out to us via the "Contact Us" page on our official website and reference this Google review.
medication shelves are not organized alphabetically
Business reply on Google
Hi Stephen! Thank you for your feedback. We’re sorry to hear that locating items was difficult during your visit. This is not the level of organization we aim to provide. Your comments regarding shelf organization and product placement will be shared with store leadership and the pharmacy team for review and improvement. Feel free to reach out to us at our Contact Us page on the website if there's anything else you'd like to share or need help with.
The store bathroom has been out of service for several days.
Business reply on Google
Hi Abel, We appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you
Pharmacy staff failed to fulfill prescription within the promised timeframe.
inconsistent store hours and slow service speed
Pharmacy staff provide incorrect medication and experience frequent delays.