Safeway Pharmacy

🛒 Retail & Products · San Francisco

7

total experiences

57%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadStaff BehaviorFrom Google Reviews
21 days ago

Pharmacy staff member refused to process medication checkout for customer

Business reply on Google

Hi Natalya, thank you for sharing your feedback about your pharmacy experience. We value your comments and will share them with the appropriate team for review. If you’d like to share more details, please reach out through the “Contact Us” page on our official website and include your phone number along with a reference to this Google review. Thank you.

WorstCustomer ServiceFrom Google Reviews
Jul 28, 2026

Pharmacy staff refused to fill a prescription without additional medical documentation.

Business reply on Google

Thank you for your feedback, Nicolas. We strive to provide a positive experience for all our customers. Your comments regarding the prescription fulfillment process and customer service experience have been shared with the appropriate team for review. If you'd like to discuss further details, please reach out to us via the "Contact Us" page on our official website and reference this Google review.

WorstCustomer ServiceFrom Google Reviews
Jun 27, 2026

medication shelves are not organized alphabetically

Business reply on Google

Hi Stephen! Thank you for your feedback. We’re sorry to hear that locating items was difficult during your visit. This is not the level of organization we aim to provide. Your comments regarding shelf organization and product placement will be shared with store leadership and the pharmacy team for review and improvement. Feel free to reach out to us at our Contact Us page on the website if there's anything else you'd like to share or need help with.

WorstCleanliness & HygieneFrom Google Reviews
Nov 7, 2025

The store bathroom has been out of service for several days.

Business reply on Google

Hi Abel, We appreciate that you have shared your experience on your recent visit. Our team has been made aware of your concerns. If you’d like to provide more details about your experience or if you’d be interested in a follow-up, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you

WorstCustomer ServiceFrom Google Reviews
Dec 14, 2018

Pharmacy staff failed to fulfill prescription within the promised timeframe.

BadCustomer ServiceFrom Google Reviews
Dec 2, 2016

inconsistent store hours and slow service speed

WorstStaff BehaviorFrom Google Reviews
Nov 10, 2015

Pharmacy staff provide incorrect medication and experience frequent delays.