Safeway Fuel Station
🛒 Retail & Products · Spokane
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Gas prices at this location are not competitively priced.
Business reply on Google
Hi Hezron! Thank you for taking the time to share your feedback about gas pricing. We understand your concerns about competitiveness compared to nearby stations, and we appreciate you bringing this to our attention. Your feedback will be shared with the appropriate team. For further assistance, please visit the "Contact Us" page on our official website, include your phone number, and reference this Google review. Thank you.
Staff ignored customer and prioritized another person in line
Business reply on Google
Hi Dauphnie, thank you for sharing your detailed experience with us. Your observations about the checkout process and staff interactions are important and will be shared with the appropriate team for review. For further assistance, please visit our Contact Us page, include your phone number, and reference this Google review.
multiple orders were incorrect or missing items
Business reply on Google
Thank you for bringing this to our attention Kenneth. This is not the level of service we aim to provide, and we understand how frustrating it must have been, especially for important occasions. Your feedback is very important, and we’ll be sharing it with our team right away to address these issues and improve accuracy moving forward. For further assistance, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
staff treated the customer in a rude and unprofessional manner
Staff member was rude regarding parking in a commercial vehicle.
The gas pumps at the station are excessively slow.
Staff member was rude and slammed a door during checkout.
Temporary hold on bank account funds exceeded the purchase amount
Customer was overcharged at the fuel pump and denied a refund.
Staff communication is difficult and confusing for the customer.