Safeway Fuel Station
🛒 Retail & Products · Tucson
total experiences
replied on google
Most reported issues
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Experiences
Gas station places large temporary authorization holds on customer bank cards.
Business reply on Google
Hi! We hear about your experience at the pump. Some stations place a temporary hold when using a card, which is released by your bank after processing. We appreciate your feedback! For further assistance, please reach out to us via the “Contact Us” page on our official website and provide us with phone number and reference this google review. Thank you.
Staff member was rude and falsely accused customer of stealing.
Business reply on Google
Thank you for sharing your experience, Yvonne. We take concerns about customer service and professionalism very seriously. This is not the standard we strive for, and we will address this with our team immediately. Your feedback is important to us, and we’re committed to improving the experience for all customers.
gas station pumps are frequently broken and malfunctioning
Business reply on Google
Thank you for taking the time to share your experience, Pat. We understand your frustration with the recurring issues at our fuel pumps, as well as your concerns about our discount offerings. Your feedback has been shared with our operations team so they can review the situation and address any ongoing challenges. If you’d like to provide more details about your experience, please reach out to us via the “Contact Us” page on our official website and provide us with your phone number and reference this google review. Thank you.
Excessive credit card hold and malfunctioning gas pump keypads.
Gas station is closed for remodeling until April 2023.
Gas station is closed for remodeling despite app hours.
Gas discount card fails to function at the pump
Staff member was rude and disrespectful to customer and grandmother
Air compressor machine is malfunctioning and staff refused to provide assistance
The store uses deceptive pricing strategies to increase customer spending.