Seattle Device Repair

Business reply on Google

Hi Jen! We do our best to reply to every single inquiry which includes texts, emails, voicemails and walk ins. To be frank, sometimes messages slip by with the volume we get. We recommend giving us a call or text as those are almost guaranteed to get a reply.

Business reply on Google

Hi Devon! Sorry to hear that. You'll be happy to know our batteries come with a one year warranty. The vast majority of our battery repairs have no issue, but as we service countless of them we can run into a faulty one. Even Apple has this issue, except they only have a 3 month warranty last I checked which is shorter than ours. They also charge around the same amount, however have much longer wait times and a much more inconvenient process. For this reason we recommend customers not using Apple as its typically an objectively worse experience. Schedule an appointment and we'll be happy to pop another battery in

Business reply on Google

Hi Michael, We're sorry we couldn't help with servicing your iPad. As we discussed your booking was for an iPad Air 1. Unfortunately you have an iPad Air 4 which are different iPads and therefore have different pricing. We always welcome phone calls to confirm the type of iPad and services we offer. We hope you get your iPad fixed sooner rather than later. Best, Seattle Device Repair

Business reply on Google

Hi Niranjan, We apologize for the inconvenience. As you know, we did have a robbery occur and it did have an effect on operations. We did reach out and settle a fair value for the phone that was taken from you, this value we believed reflected the refurbished value of your phone which is what it was when it was stolen. Thanks for bearing with us while we recover from that burglary. Best, Seattle Device Repair

Business reply on Google

Hi Yuxiang, sorry to hear that! All of our work carries a lifetime warranty, so please visit us at your earliest convenience and we'll swap out the screen. Thank you, Seattle Device Repair