Sheetz

πŸ›’ Retail & Products Β· Altoona

19

total experiences

37%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstStaff BehaviorFrom Google Reviews
Mar 21, 2026

Employee displayed a negative attitude toward the customer

WorstMisleading & FraudFrom Google Reviews
Jan 19, 2026

advertised kerosene price does not match price at the pump

WorstStaff BehaviorFrom Google Reviews
Jan 15, 2026

Staff refused to let customers wait inside for a ride.

WorstBilling & ChargesFrom Google Reviews
Dec 4, 2025

The business has increased prices and the staff was rude.

WorstCustomer ServiceFrom Google Reviews
Aug 14, 2025

Customer was confronted for loitering while smoking on the premises.

WorstOtherFrom Google Reviews
Aug 14, 2025

The location lacks adequate security for a dangerous environment.

WorstStaff BehaviorFrom Google Reviews
Apr 7, 2025

Night staff performance is unsatisfactory and requires improvement.

Business reply on Google

If you haven't contacted our team already, please call us at 1-800-765-4686.

WorstCustomer ServiceFrom Google Reviews
Jan 6, 2025

Mobile order was left at the counter instead of pickup shelf.

Business reply on Google

We're sorry to see this. Please give our team a call. 1-800-765-4686

WorstStaff BehaviorFrom Google Reviews
Oct 1, 2024

Staff refused EBT payment for a bagel and acted rudely

Business reply on Google

If you haven't reached out already, please call us at 1-800-765-4686.

WorstStaff BehaviorFrom Google Reviews
Jul 19, 2024

Understaffing led to incorrect food preparation causing a severe allergy risk.

Business reply on Google

Grace, please call us at 1-800-765-4686.

WorstProduct / Service QualityFrom Google Reviews
Mar 23, 2024

The milkshake lacked ingredients and staff refused to process a refund.

WorstStaff BehaviorFrom Google Reviews
Jun 1, 2023

Staff harassed customer about time spent on premises after long wait

Business reply on Google

We appreciate you taking the time to leave this feedback. Please contact us at 1-800-765-4686 or feedback@sheetz.com so we can learn more about this.

WorstOtherFrom Google Reviews
Sep 21, 2022

Lack of security at the location makes customers feel unsafe.

WorstProduct / Service QualityFrom Google Reviews
Feb 16, 2022

The hot dogs served were rubbery and tasted poor.

Business reply on Google

We appreciate you taking the time to leave this feedback. We apologize and if you wish to speak further please call us at 1-800-765-4686.

WorstStaff BehaviorFrom Google Reviews
Oct 30, 2021

Staff member was rude and failed to prepare food correctly.

Business reply on Google

We apologize for this poor experience. We will pass this along for further review for you.

WorstProduct / Service QualityFrom Google Reviews
Jan 26, 2020

The hotdogs were burnt and lacked sufficient cheese.

WorstStaff BehaviorFrom Google Reviews
Nov 19, 2019

Poor customer service and low quality food preparation.

WorstCustomer ServiceFrom Google Reviews
Aug 12, 2017

Understaffed store with poor food safety and hygiene practices.

WorstWait & DelaysFrom Google Reviews
Jul 7, 2016

customer frustrated by separate checkout lines for different store sections