Sheetz
🛒 Retail & Products · Winchester
total experiences
replied on google
Most reported issues
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Experiences
The fried food served was burnt and empty of cheese.
Staff member used inappropriate language in front of a child.
Employee is consistently rude to customers at the register.
Staff are rude and food is consistently undercooked.
Business reply on Google
Please call our team at 1-800-765-4686. Thank you!
food was improperly packaged causing sauce to spill in the bag
frequent product unavailability and long wait times at the register
Business reply on Google
We appreciate you taking the time to leave this feedback Thomas. We apologize and will pass this along for further review.
Inconsistent food preparation and incorrect portion sizes at this location.
Business reply on Google
We are sorry to see this feedback. We will pass this along so it can be reviewed further.
Overflowing trash, broken faucet, and insect infestation in parking lot.
Business reply on Google
We apologize for this poor experience on this visit Jason. We will pass this along so it can be reviewed further.
Food items were prepared incorrectly and arrived damaged.
Coffee bar sugar dispenser was clogged and not dispensing properly.
Business reply on Google
We appreciate you taking the time to leave this feedback Scott. We apologize and will pass this along for further review.
Food poisoning caused by cold, improperly prepared beef sliders.
Business reply on Google
Thanks for stopping in, Jason! If you don't mind sharing more about your experience with our customer service team, we'd appreciate hearing from you. Thank you. 800-765-4686
Staff and customers failed to follow store mask policy.
food orders are frequently incorrect or incomplete
Staff refused to prepare a drink despite having ingredients available.
Incorrect billing, poor facility maintenance, and unprofessional staff behavior.
Malfunctioning air compressor caused tire deflation and staff failed to warn customers.
The register employee is unfriendly and does not greet customers.
Spilled marinara sauce ruined clothing and food items
Employee refused to sell tobacco products despite customer being of age.