ShopRite of Main Street
🛒 Retail & Products · Bel Air
total experiences
replied on google
Most reported issues
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Experiences
rude staff, poor produce quality, expired meat, and billing errors
Business reply on Google
Hi Kayla, we're sorry to hear about your experience! The interaction you described does not reflect the level of service we strive to provide. Please visit the contact form on our website to email us or call us at 1 (800) 746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1763249, so we can look into this further and share your feedback with the appropriate team.
The purchased steamed shrimp was inedible.
Business reply on Google
Hello. We are very sorry to hear about your experience. Please send us a message with any additional information you may be able to share with us regarding your experience, please visit the contact form on our website to send us an email or call us at 1 (800) 746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1665744.
Bakery items sold were undercooked and potentially unsafe to eat.
Business reply on Google
Hello Tim, we are very concerned to hear about this. We've shared your message with our upper management team for review. If there is any additional information you may be able to share with us regarding your experience, please visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1225921. We look forward to hearing from you!
Excessive wait times and disorganized order fulfillment at the deli counter.
Business reply on Google
Thank you for sharing this feedback, E Garcia. We're sorry this has been your experience while shopping in our store. We've shared your message with the store team for review.
Staff member falsely accused customer of shoplifting at self-checkout
Business reply on Google
Thank you for sharing this feedback, Esse. We're sorry this has been your experience while shopping in our store. We would like to look into this further with our management team. Please send us a message at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Store sells moldy produce and has incorrect pricing and poor service.
Customer charged incorrect fee and denied reimbursement over the phone.
Business reply on Google
Hi Mike. We are very concerned to hear about your recent visit. Please send us a message with your Price Plus Card number and receipt information, so we can look into this further. You can visit our website at https://shop.shoprite.com/contact-us or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Staff provided poor customer service and refused to bag groceries.
dog food has been out of stock for three weeks
The deli service is extremely slow.
The store did not have a salad bar available.
Staff refused to honor price adjustment for out of stock item.
Rude staff and long checkout lines at the store.